Resolved: Blackboard Learn: Intermittent Login Issues Reported By Some People
Incident Discovery Time: 07:53am on 09/15/2020 Time of Resolution: 08:09am on 09/15/2020 Services Impacted: Learning Management Systems Description of Impact Some people were seeing intermittent login...
View ArticleResolved: Google is reporting an issue with Google Drive.
Incident Discovery Time: 10:30am on 09/15/2020 Time of Resolution: 12:15pm on 09/15/2020 Services Impacted: Description of Impact Google was reporting an issue with Google Drive. Incident Description...
View ArticleResolved: MyMedia (Kaltura) is currently unavailable
Incident Discovery Time: 04:54pm on 09/17/2020 Time of Resolution: 05:40pm on 09/17/2020 Services Impacted: Instructional Video Services Description of Impact MyMedia (Kaltura) was temporarily...
View ArticleLegacy BU Linux File Transfer Protocol (FTP) service point to be...
Effective Thursday October 1, BU Linux 5 FTP service point “linst.bu.edu” will retired. The decommissioning of this service point is part of a larger initiative to retire legacy Andrew File System...
View ArticleResolved: BUying (Ariba) sent out some purchase order emails that were not valid
Incident Discovery Time: 08:41am on 09/18/2020 Time of Resolution: 02:09pm on 09/18/2020 Services Impacted: Finance/HR/Procurement Systems Description of Impact Some people were receiving emails from...
View ArticleResolved: Some people are receiving emails from BUying (Ariba) that are not...
Incident Discovery Time: 10:00pm on 09/23/2020 Time of Resolution: 11:00am on 09/24/2020 Services Impacted: Finance/HR/Procurement Systems Description of Impact Some people were receiving emails from...
View ArticleResolved: Patientconnect.bu.edu is currently unavailable.
Incident Discovery Time: 09:00pm on 09/24/2020 Time of Resolution: 10:10pm on 09/24/2020 Services Impacted: Description of Impact Patientconnect.bu.edu was unavailable. Full service has been restored....
View ArticleResolved: Students received yellow badges in error.
Incident Discovery Time: 08:03am on 09/28/2020 Time of Resolution: 09:18am on 09/28/2020 Services Impacted: Student Systems Description of Impact Many students reported erroneously receiving yellow...
View ArticleResolved: Office 365 was experiencing a service disruption.
Incident Discovery Time: 05:44pm on 09/28/2020 Time of Resolution: 08:48pm on 09/28/2020 Services Impacted: Email & Calendaring Description of Impact Clients were unable to log into Office 365...
View ArticleResolved: Blackboard is experiencing intermittent login issues.
Incident Discovery Time: 08:08am on 09/29/2020 Time of Resolution: 09:15am on 09/29/2020 Services Impacted: Learning Management Systems Description of Impact Reports of intermittent login issues with...
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